Refund policy

Go to Settings, then Plan and billing, then Manage billing, and cancel. There is no further charge. You keep your paid plan until the end of the period you already paid for, then you are on Free. Your projects and scans stay.

If SafeFix is not right for you, write to support@safefix.dev within [14] days of your first payment for a plan. We refund that payment in full and move you to Free.

• Monthly plans: we do not refund a month that has started. Cancel before your renewal date to avoid the next charge.
• Yearly plans: write to us within [14] days after a yearly renewal and we refund it in full. After that we do not refund the rest of the year, but you keep your plan until it ends.

When you upgrade, the price difference for the rest of the period is added to your next invoice. When you downgrade, the change starts at the end of the period you paid for, so there is nothing to refund.

If we charged you by mistake (for example twice), if SafeFix was down for a long time, or if we removed something important from your paid plan, write to us. We refund the amount that was affected.

If you buy as a consumer, you may have a legal right to cancel within 14 days. [LAWYER: explain the right of withdrawal for digital services that start right away, and how it works with this policy.]

We refund through Stripe, to the card or account you paid with, in US dollars. Banks usually show it within 5 to 10 business days. [LAWYER: say who carries currency exchange costs.]

support@safefix.dev. [COMPANY NAME], [COMPANY ADDRESS], [COUNTRY].